Relate’s mission is to provide you with expert relationship counselling or couples therapy help. We specialise in working with marriage and relationship issues for couples and singles. Our team are experts in relationship counselling and are committed to help you improve or even rescue your relationship. Our therapists can see you ONLINE or in person and are located throughout New Zealand. Appointments are offered weekdays, after hours and weekends. Relationship Therapy Intensive and Marathon couples counselling are also available.
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How are you are talking? What is your body language saying?
Most of us communicate using less than half of our brain. When we are stressed our rational brains go ‘offline’ which can lead to relationship discord, even disaster. Our therapists can teach you to communicate in a calm, connected and enjoyable way with those you love.
An affair is a devastating and traumatic experience in any relationship. If you have discovered or your partner has disclosed infidelity you will be having a whole range of overwhelming feelings. Our therapists can help you to process the pain of the affair, recover and protect your own values and priorities. An affair doesn’t have to be the end of your relationship. The sooner you get help the more chance you have to bring about healing and positive change.
The youngest part of your brain does not differentiate between physical and psychological loss and it tends to view the break-up as the end of the world (literally). Our therapists can help you process and take care of yourself so you heal faster and learn valuable life lessons in the process to avoid these challenges in the future.
Life can sometimes seem really tough and talking to a trained therapist can help you get perspective and learn some tools to cope better. Our therapists are trained to work with trauma, family dysfunction, goal setting and communication coaching.
Relate offers affordable counselling with Interns who are qualified and experienced counsellors, training to become specialist couples therapists. Their rates start at $40 for Individual appointments and from $60 for couples appointments.
Relationship Intensives condense up to a month of therapy into a half or full day – to fast track your reconnection and healing. They are useful for clients who are starting therapy in a lot of distress, or simply eager to get things underway.
Grief or loss can be overwhelming for couples and individuals as life throws up many unexpected or unwanted challenges causing stress and anxiety. You may need help to find a way through your pain or feelings of consuming sadness. An experienced therapist can enable you identify your strengths and goals, develop resilience and restore your joy.
With 80% of the couples we see, at least one person in the relationship has had absolutely no kind of therapy or counselling before – which can make it a nerve racking experience.
Add to this the fact that kiwi men are taught very clearly that being vulnerable and talking about feelings means you are a lesser man and it’s clear how much our male clients must love their partners to even consider coming to therapy.
So with this in mind, I’d like try to paint a picture of a ‘typical’ first session*. In a sense, I hope to lift the veil a little on the experience.
RELATIONSHIP COUNSELLING – A Moment in the first session with Jane and Matt Matt and Jane have been married 8 years, they have 2 small children, Emma has just turned 3 and James is about to start school in one month. They met in their final year of University. Jane was studying to be a librarian and Matt was studying accounting. Jane sent me an email when making the booking. This is our last chance – I don’t think I can do this anymore.
They arrive a few minutes early for 8:30 appointment, both clutching hot cups of coffee. Steven comes out and greets them and ushers them in. They spend a couple of minutes in small talk, auckland traffic, the weather. Steven notices that Matt looks pretty nervous, glancing around the room, gazing at the floor, his voice a little higher than normal. Jane is nervous too (mostly about Matt it appears) she keeps glancing at him, quick darting sideways glances.
In these 2 minutes Steven already has a preliminary picture of the relationship. This couple cares about each other and the relationship. Matt is probably an emotional avoider which is why he is most nervous in this setting. Jane is a caretaker, but feeling overwhelmed, her quick gazes indicates she is unsure Matt will respond to caretaking. She is also unknowingly subconsciously triggering his fight/flight pattern – (quick sideways glances are a threat indicator to mammals).
Steven is smiling, breathing slowly and deeply. Seeing the couple’s care pattern, even though it’s not working well at the moment, gives him a strong sense of hope. Commitment and care are the two magic elements he can’t produce – changing patterns on the other hand, that is a far simpler task. Knowing he needs to distract the couple from their pattern Steven thanks them for coming and starts to explain a bit about the process, he jokes a little, watching Jane visibly relax when Matt chuckles. He asks them about their counselling experiences – Matt none, Jane some individual counselling when her dad died.
Steven acknowledges that they would probably feel nervous, coming along and expresses his appreciation for their courage. He also comments that they clearly care a lot about each other to embark on this new experience. Matt and Jane glance at each other directly for the first time. Matt’s whole face softens and he smiles gently at Jane. Her lower lip quivers and her eyes fill with tears. Matt starts to look alarmed.
Steven captures their attention, speaking as if he hadn’t noticed. Matt clearly doesn’t know it but he just made a big step. His loving glance (the first Jane can remember in months), along with Steven’s comment about how difficult it was for Matt to come suddenly gave Jane some hope – her tears are hopeful.
Overwhelmed with the stress of being the primary caregiver and managing a part time job, Jane has been feeling neglected and unloved since Emma (their 18 month old) was born. Her typical response, to wait and then to complain in the hope of receiving emotional care simply triggers Matt’s defense of retreating and working harder. He reads her tears as yet another signal that he has failed. Inside Matt wonders what happened to the gentle, loving, playful woman he met in University. He misses sleeping in, spooned closely together and the way she used to trace his face with her finger. Jane misses the responsive, confident, caring man she fell for. She misses how Matt could sweep her up with his energy and optimism. She misses the feeling of aliveness and sensual connection between them – she misses her friend.
Steven is feeling pretty hopeful, there are multiple markers of a strong connection and mutual care. His next task is to reduce their anxiety so they can see it. Steven guides them both in a centering exercise after briefly explaining the effect on the brain. Matt who would normally be averse to this ‘hippie bullshit’ was intrigued by the science and gives it a go. Steven notices their breathing slow as they both begin to relax, he guides them to think about their longings and their intentions. Still with their eyes closed he instructs them to turn their chairs to face each other. He instructs them that when they hear the bell chime to open their eyes and look at their partner.
The bell chimes. Jane’s eyes are open instantly, looking at Matt. Her eyes already starting to narrow and her pupils constrict. Matt’s eyes open more slowly he blinks a couple of times focusing on Jane’s face, then a small smile curves on his lips, his pupils dilate slightly and he gives a gentle sigh. Jane’s breath catches slightly, her face freezes and her lower lip starts to wobble, her eyes fill with tears. Matt starts to speak, catches himself, and looks incredibly tenderly at Jane. He moves his leg forward to brush against Jane. Jane takes a deeper breath and her face starts to relax, she returns a tentative smile. Matt beams. Jane leans forward slightly and touches Matt’s knee and his hand reaches out to cover her hand. They have forgotten Steven is in the room.
This behaviour – called limbic resonance – entrains the couple’s heart rhythm, synchronises their brain to work more efficiently, lowers stress hormones like cortisol, increases oxytocin and testosterone levels. What we call relational presence is the universal marker of attuned relationships. For Matt and Jane it feels like magic. Steven’s aim in this first session is to create multiple opportunities for them to experience it. Along with explanations of what is happening so they can begin to duplicate it at home.
*because NZ is a very small and close knit society, and confidentiality is paramount we opted not to identify individual clients so this story is a kind of composite couple to help paint a picture.
In the world of relationship counselling today there are three big players, these are Imago Relationship Therapy developed by Harville Hendrix and his wife, Helen Kelly Le Hunt; Emotionally Focused Therapy, developed by Sue Johnson and Les Greenberg and Gottman method therapy developed by John and Julie Gottman. There are two more recent approaches MIRT (Mindful Integrated Relationship Therapy) and PACT (Psychological Approach to Couples Therapy) which I will discuss in another article – these two approaches are more recent and integrate aspects of the first 3 approaches and neuroscience and to my knowledge I (Steven) am the only NZ therapist trained in either of these two so they are less relevant at the moment.
As a specialist marriage and relationship counsellor I have personally trained in all three of these relationship counselling approaches and am often asked by people contemplating training my thoughts on which approach I would recommend; or by practitioners of a particular approach for my endorsement of their particular model. From my perspective I see each of these approaches as having particular strengths and weaknesses and in an ideal world everyone would train in all three of them. What I would like to do in this article is to highlight what particular strengths and weaknesses I see in these approaches, with a view to informing others trying to make their choice. I should say by way of full disclosure that I am significantly more trained in Imago Relationship Therapy.
When I think about what I like most about imago relationship counselling it has to be the dialogue. The story goes that Harville and his second wife Helen were engaged in conflict and Helen told Harville that they should take turns speaking and listening. They must have been a relatively OCD couple because they took this very literally and literally repeated every single word that their partner said word for word. And what they discovered was that something magical happened in their connection when they did this. This approach has been strongly validated by a series of findings in neuroscience which showed that the close gaze and mirroring activates mirror neurons in the brain. These mirror neurons are widely considered to be the basis of the human/mammalian capacity for empathy. Other findings indicate that seasoned practitioners of dialogue experience a brain state that is similar to meditation. All of our team have some training in Imago Relationship Therapy.
For a large number of clients, they may experience this in the first session of couples therapy. The core feature of the typical imago session is a sense of peace and calm stillness and deep listening. For a lot of clients this is incredibly powerful because it is a powerful counterbalance to the fear that they had coming into counselling that it would simply be an emotional boxing match. In my experience imago practitioners tend to be very passionate about the work they have done and it does seem to be work that they use practically in their own life. This has certainly been my own experience. It’s also noticeable that even clients who just are mirroring in the client sessions and don’t practice their homework, still notice a significant improvement in their ability to listen more deeply to each other. The question that remains because of the lack of research is how long this effect lasts for. It should be noted that this is a weakness present in all of the main models of couples counselling book which is a significant relapse rate among couples.
The weaknesses of the Imago. Imago is a lot easier for avoidant clients (often males) because the emotional intensity is lower it tends to help avoiders reduce their flooding and arousal (getting upset). This can be a strength of the model as the maximiser is so grateful to see the minimizer relax and opening up that they will cope with what they find difficult about the model. For maximisers, or insecurely attached ambivalent clients, they often find it difficult to manage this slower pace brought on by the need to mirror every word. A skilled imago practitioner can often handle that extremely adeptly and help the couple see the payoff for persisting, however there is a group of clients in my experience about 15 to 20% who simply do not love or enjoy the imago dialogue in my experience the most common reason for this is having highly intellectual or cognitive clients who don’t understand why they need to repeat word for word and so it’s possible to get into a bit of a power struggle or to have someone checking out because they simply don’t understand why they are mirroring word for word. Another problem with the dialogue process, is that couples often experience a sense of bliss in the connection in the session and then they go home fall into conflict and it often feels worse because they have just experienced a sense of love and connection. Some clients also so enjoy the newfound sense of peace and harmony that they now want to avoid conflict so that they don’t rock the boat and sometimes need to be coaxed and reassured that the dialogue can be used to help them deal more safely with difficult conflict and help them find that place of deep connection again afterwards. As you can see a lot of the weaknesses of imago are actually tied to its strengths but the fact remains that there is a definite subset of clients who don’t enjoy the imago dialogue process.
Gottman method relationship counselling is based on 40 years of research by John Gottman and his wife Julie. Gottman is a psychologist with a background as a mathematician and I believe that the research he has done is absolutely crucial to success in couples therapy. Gottman started his research by setting up an apartment at the University of Washington and having couples come and stay for the weekend where they were recorded, their heart rates measured, their galvanic skin response measured (this is a good indicator of stress) and then they followed the couples longitudinally to find out which couples stayed together and which couples divorced. Gottman’s success was indicated in over 10 different research studies where he was able to predict with over 600 couples which couples would divorce in which couples would stay together in the next four years, with over 90% accuracy. He was able to specify four specific behaviours that predicted problems, that if not addressed would lead to a divorce. So the obvious strength of Gottman method is the fact that it is empirically evidence-based, and highly accurately predictive. I have found that using and referring to Gottman’s research really helps build credibility and trust with sceptical clients. Gottman’s dialogue and repair interventions are very simple and clients find them very easy to implement and incorporate. As a form of therapy to learn Gottman’s approach is definitely the simplest. Another strength of Gottman’s approach is that it can be easily incorporated with imago relationship counselling. Ironically Gottman is publicly a significant proponent of EFT. In my experience however EFT in its most pure form does not really leave much room to utilise Gottman’s work. All of our team have at least Level 1 training in Gottman Method – most have level 2.
What I see as a weakness in Gottman’s approach is that Gottman has significantly less aspiration for connection between his couples. He has said somewhat disparagingly that some couple’s therapy work (in other models) is about helping couples achieve nirvana together, but his goal was that a couple could sit at a cafe and have a croissant together. As a result, the therapy interventions are simple but in my opinion significantly less emotionally connecting than either of the other two approaches. Again it is possible for a skilled therapist and a willing couple to go to an emotionally deeper place but it is less guaranteed or certain with Gottman’s approach. Having said that for a more avoidant client the more low-key fact-based approach can be an appealing way to start.
EFT is an attachment based, couple’s therapy that posits that in relationships partners act as secure bases for each other. EF T is an approach that tends to sit most comfortably for therapists who are used to working with individual clients as the structure and format is quite similar to working with an individual client. Both Gottman and imago require the therapists to hold some organised communication structures like a coach, and this can be uncomfortable/unfamiliar for therapists. The strength of EFT is that it is the easiest therapy for the couple to do primarily because all of the work is done by the therapist. EFT with a skilled therapist will feel incredibly safe and connecting for each client in their connection with the therapist. The therapist acts like an ideal parent with two upset or wounded children validating and empathising with the importance and reality of their painful experience and helping them communicate that to each other without really requiring them to modify their message at all. The early sessions tend to be relatively conflictual and emotional. However, the clients feel incredibly understood and connected to the therapist. This approach is far more appealing and in line with the longings and hopes of an ambivalently attached partner. However, if the therapist is able to make a good connection with the avoidant partner in the first session the therapist becomes a secure base for the avoidant partner helping them tolerate their partner’s distress. Another strength of EFT is that they have continued a great deal of research. This has done a lot to promote their credibility as an approach to working with couples.
The weaknesses of EFT are that as an approach it is highly dependent on the individual skills of the therapist. A four-day training called an externship enables a therapist to call themselves an EFT practitioner. The externship involves less than two hours of actual practice time. It is my view that it is irresponsible to allow someone to identify themselves as a practitioner of a highly complex approach to therapy with so little practical experience. I feel reasonably strongly that a level II EFT practitioner should be the minimum level of experience required to be identified as an EFT practitioner. Compared with Imago and even Gottman Method the sessions tend to be noisier and more conflictual in the early stages. This increases the likelihood that the couple will become flooded and that the therapist will become flooded too. For me there is also a personal preference in that EFT does a lot of early work and even later work with the couple talking to the therapist and what often happens is you see beautiful moments of connection between the individuals and the therapist and what I would really like to see is that connection happening between the couple themselves. Most of our team has fairly basic exposure to EFT.
Having used all of these approaches I have found that they are all using very similar communication technology in both similar and different ways. It seems to me that there is more similarity than difference between the three approaches in both their underlying philosophical understandings and where they are trying to get to. I have tended to use aspects of each approach with all of my clients altering the mix according to my understanding and perception of what is enhancing the connection between them.
One of my projects in 2017, in collaboration with both our local relate counselling team and an international team of colleagues was to put together an integrated approach to working with couples that builds on the excellent work of Imago, Gottman, EFT, Schnarch, Siegal, Perel and incorporate it with neuroscience and a cross-cultural perspective. This integration which we call IRT (Integrated Relationship Therapy) was delivered in a 20 hour training in November 2017 and received very positive feedback. In 2018 we are taking this intensive introduction on a road tour around New Zealand.
It is our hope that by integrating the findings and insights of these great therapists and making these trainings accessible to therapists throughout NZ we will be able to develop a more robust culturally intuitive and accessible form of couples therapy that will be adaptive to differing attachment and temperament styles.
*There are two more recent approaches MIRT (Mindful Integrated Relationship Therapy) and PACT (Psychological Approach to Couples Therapy) which I will discuss in another article – these two approaches are more recent and integrate aspects of the first 3 approaches and neuroscience and to my knowledge I (Steven) am the only NZ therapist trained in either of these two so they are less relevant at the moment.
What you need from a therapist? You need someone competent and trained in working with couples. Relationship therapy is specialised and being a good individual therapist does not mean that someone is qualified to work with couples. You need someone who will be clear about what they can, and can’t do, and is upfront about the costs, benefits and limitations of therapy.
What a therapist needs from you? Desire and Commitment are the two key indicators of success in relationship counselling. The work is challenging, difficult and if embraced can be life-changing. Clients often come to relationship therapy secretly hoping the counsellor can wave a magic wand and make everything work instantly – that would be nice. A better analogy is getting a builder to come and look at the house you and your partner have constructed together and start giving you some guidelines and instructions on how to set things in order. It’s still hard work but there is the reassurance of knowing you are working with someone who has seen the process of restoring love in a marriage occur many times before. It is wise to recognise that it will cost in terms of time, money and (the most challenging piece) risking hurt by being vulnerable.
The good news . . . Building a good relationship is not only possible it’s what we are created for. In fact many of our most painful experiences in love, are invitations to growth.
What most woman are looking for in a listening conversation is Empathy, a right brain limbic response. Despite the protests about men trying to fix their problems the fact is that women offer solutions all the time to other women and to their men and are happy to receive solutions IF they feel the sense of limbic resonance that occurs when someone activates their mirror neuron network (see part 2 for more about the mirror neuron network) and feels with them. This is clearly shown in the video when the guys says, “that sounds .. tough,”.
What men are typically looking for is Validation. Validation is largely a left brain cortical response that says, “You make sense to me, you are not a crazy person, I understand why you think the way you do. Note it does not necessarily mean you agree. When a man gets Validation he is then open for Empathy, which enables him to feel more connected and a man will feel very loved when he receives care in this order.
So the first rule is Validation first, then Empathy. When a guy has a problem he wants to fix it and so he will be collating information in the back of his head at the TPJ (temporal parietal junction) and feeding it forward to his left prefrontal cortex to problem solve. He will actively be avoiding his emotional connection with his right limbic brain so that he does not get overwhelmed and feel helpless. A woman who listens to his work issues and says, “wow that’s so tough, or so unfair, you must feel really humiliated,” i.e. showing wonderful Empathy is actively drawing him into his right limbic brain – which for most guys is unfamiliar and highly uncomfortable. Many (not all) men will feel uncomfortable at this point and want to clam up.
There is a very real brain reason for this difference. Most women have up to 80% more connections in the corpus collossum the thick band of neural connections that bridge the left and right hemisphere of the brain. This means that jumping back and forth between right and left hemispheres is quick and easy. This is what enables women to link emotional and logical processes very easily whereas men tend to do them one at a time. First logic then emotion. Reversing this order is additionally difficult for men because they are taught from very young to actively avoid emotion.
However when a woman Validates a man’s actions or thought processes, “Yeah it makes sense that you felt mad, I can see why you hate that guy, I understand that you wanna move to Alaska and live in an igloo,” it acts as a clearing house for his thoughts. NB you are not agreeing to go to Alaska to live in an igloo with him you are just saying that you understand his work environment today was so tough that Alaska sounded awesome.” Validation in this context is essentially thought empathy and men find it incredibly soothing – and it enables them to move on to more productive thoughts and problem solving.
The biggest benefit for the woman is that the guy just learnt that he can share his slightly crazy thoughts and he will be understood, accepted and loved – and men will take a bullet for a woman like that. I have on countless occasions coached a woman to listen, summarise what her partner says and say, “I listened carefully to you and what you said makes sense to me,” and seen the man’s eyes well up with tears and he breathes out this huge sigh of relief – because suddenly he is not alone in his world. At this point empathy can be added and it provides an additional layer of connection.
So try it this week, just casually in a conversation with a man, just nod as he talks and then just say, “yeah I get that it makes sense to me.” You may find this introduces a new problem for you where they want to talk to you all the time (or they may just grunt and nod – but they are 100 times more likely to talk to you again) …
Part 2 – More about the Mirror Neuron Network
Imago Therapist Pat Love in a recent talk commented on the fact that the brain actually has two empathy networks. The first is the one most woman are familiar with called the mirror neuron network.
This network enables us to literally feel into the world of another. Mirror neurons were discovered by accident during some trials on monkeys brains. During a break one of the researchers grabbed some of the monkeys’ peanuts and began shelling and eating them. The watching monkeys’ brain lit up as if they were actually eating the peanuts themselves.
Fun point: A similar version of this experiment can be tried by getting some men to watch any of the many Jackass episodes where one of the guys gets kicked in the testicles – observe how the watching men silent curl up around themselves and moan in a classic empathy display.
The second network is what Pat Love calls the TPJ (Temporal Parietal Junction) network. This part of the brain assimilates incoming data in order to assess a best course of action. It’s what enables firemen, ER nurses, doctors and paramedics to come to a disaster scene and triage how to most effectively help.
Men obviously are socialised more towards the TPJ network in fact Pat Love’s book How to improve your marriage without talking about it trades on this fact.
So when men are doing offering help and suggestions what they are actually offering is empathy – when their help is rejected or judged it creates a very unsafe atmosphere and many men tend to withdraw and withhold love and support to avoid being attacked.
There is a handy technique that can avoid these kinds of conflicts in your relationship. If you are upset and want mirror neuron empathy tell your partner something like this, “I’d like to share something and what would really help me is if you listen to me hold my hands and try and imagine what it feels like being in my world. This would make me feel loved and understood by you and I will probably feel more connected to you (and you might get lucky – is an optional but very effective ending :-).”
If you partner is wanting empathy but you don’t know which type simply ask, try, “I’d like to listen to listen to you well and it would help me know if you are wanting me to simply listen and try and understand your world or if you want me to think up some brilliant solutions?” Then give them what they asked for.
Finally the important thing to remember is what you appreciate is what you get more of. If you partner gets this even partly right, tell them how much you appreciate what they did right and the impact it had on you – this gives your partner the tools to be more successful in loving you.
It’s not about the Nail (the video above) is still one of my favourite short videos but I’d like to flip this topic on its head and talk about listening to men. In my work as a marriage therapists who specialises in helping couples communicate it is pretty common for couples to enter the counselling room with an assumption that the woman in the relationship is the superior communicator. Because normally (not always) she talks more, she will say its important to communicate and she will initiate conversations and invite her partner to talk to her. Now these can be very positive steps in the relationships however without a particular order of listening a woman will have very limited success in getting a man to continue to talk. And this order is directly opposite to what most women want.
Check out our Online Relationship Course for more videos and help with your relationship.
Appointments for individual or relationship counselling are available almost every day with us. When you get in depends on your personal availability. Late and early appointments tend to be more sought after. If you are flexible, most counsellors can see you within a couple of days. If you want the last appointment of the day it may take a fortnight to a month. If you need an urgent appointment and you can’t see something online email, phone or text us
There are perhaps few things in life that are simultaneously as wonderful and terrifying as the impending arrival of a child. Children come in many ways, an unexpected surprise, the result of years of waiting, IVF, adoption. And every child is different and the bonds we form (or fail to form) will impact us all in different ways.
Unfortunately a common casualty of the parenting relationship is the couples relationship bond. Sleep deprivation, differing parenting styles, financial challenges and lifestyle changes can all conspire to erode the love and intimacy connection between couples. These factors conspire to lead to a divorce spike around the time children are 3-5 years of age.
However despite the uncertainty there are now literally decades of good quality research about how to connect well with baby but more importantly to maintain and strengthen the parenting and couple connection. In this area it is truly possible to have your cake and eat it.
This is an area close to the heart of most of our team – we love babies.
To book a session with one of our counsellors for relationship counselling and antenatal coaching click here.
Check out the video below for a fascinating and useful video about babies language.
It is normal in a relationship that one person is more reluctant to attend counselling than the other.It is important to realise that you cannot force your partner to attend.Some things that may help are a direct request to attend for your sake, e.g. “I know you are not keen to attend counselling, or don’t think we need counselling I would really appreciate it if you would attend one session with me for my sake.”If there is a particular problem and they are resistant to counselling, ask them, “How do you think we could resolve this?”Agree to try their plan and ask them to support your plan of counselling as well. Get a couple of therapist profiles and ask them which person they would prefer to see. Guys in particular are much more likely to commit to one trial session to test out the therapist and frankly, I think its a pretty good approach. What is unlikely to work is getting mad and threatening them, saying, “You need to get help”, etc.
Some of our team do – Andrew, Joy and Garey have a particular interest in families and youth, Stefanie does family sessions. Margaret, Sue and Christine, some of our Interns also have experience and interest in this area. Feel free to email or call us prior booking to check.
Ladder and the Circle – How men and women are socialised differently and the effects on relationships
Check out this video. Steven Dromgool uses the analogy of the ladder and the circle to shed light on the relationship conflicts and struggles couples often experience. This video is part of an online relationship course, ‘Love In a Time of Covid’.